Some banks in Lagos on Tuesday warned
customers not to respond to requests for their
personal bank details over the Internet, telephone
or in person. Mr Francis Barde, Head, Corporate Affair
Department, Union Bank, said that more people
were now getting scam e-mails than before. Barde said that “scammers” were taking
advantage of changes in electronic banking
transactions to dupe unsuspecting customers of
their money. “More people are embracing the e-payment
system which is popularly known as cashless
policy. “As a bank, steps have been taken to protect
customers and secure their transactions. “It has become part of our policy to often inform
our customers not to share their personal bank
details with a third party. “Also, customers should be wary of any email or
Website that requires them to fill forms that
require their personal identification numbers,
passwords or security codes, “ he said. Mr Ramon Nasir, Head, Media Relations Unit,
United Bank for Africa (UBA) Plc, Marina, said that
many of the e-mail scams looked real for an
ignorant and unsuspecting customer. According to Nasir, there are many types of scams
with the sole aim of stealing customers’ account,
information number and money. “UBA Plc has taken steps to secure and protect its
customers against cyber crimes and other forms
of e-banking threats. “The drive towards a cashless economy has
necessitated that we put in place systems and
processes that would protect our customers. “Customers get periodic e-mails warning them to
ignore email and messages that request to share
their personal banking details, “ he said.
customers not to respond to requests for their
personal bank details over the Internet, telephone
or in person. Mr Francis Barde, Head, Corporate Affair
Department, Union Bank, said that more people
were now getting scam e-mails than before. Barde said that “scammers” were taking
advantage of changes in electronic banking
transactions to dupe unsuspecting customers of
their money. “More people are embracing the e-payment
system which is popularly known as cashless
policy. “As a bank, steps have been taken to protect
customers and secure their transactions. “It has become part of our policy to often inform
our customers not to share their personal bank
details with a third party. “Also, customers should be wary of any email or
Website that requires them to fill forms that
require their personal identification numbers,
passwords or security codes, “ he said. Mr Ramon Nasir, Head, Media Relations Unit,
United Bank for Africa (UBA) Plc, Marina, said that
many of the e-mail scams looked real for an
ignorant and unsuspecting customer. According to Nasir, there are many types of scams
with the sole aim of stealing customers’ account,
information number and money. “UBA Plc has taken steps to secure and protect its
customers against cyber crimes and other forms
of e-banking threats. “The drive towards a cashless economy has
necessitated that we put in place systems and
processes that would protect our customers. “Customers get periodic e-mails warning them to
ignore email and messages that request to share
their personal banking details, “ he said.
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